HikCentral Access Control V2.4.0 Installation & Configuration Guide (Step-by-Step)

HikCentral Access Control V2.4.0 Installation & Configuration Guide (Step-by-Step)

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HikCentral Access Control V2.4.0 is a dedicated access control and attendance management platform developed by Hikvision. It is designed for managing access control devices, employee attendance, visitor management, door permissions, and video intercom systems from a centralized platform. The software supports up to 16 doors and 3,000 users in its standard configuration and provides web and mobile access for administrators. (Hikvision)

Key Features

  • Access Control Management
  • Time & Attendance Management
  • Visitor Management
  • Video Intercom Integration
  • E-Map Monitoring
  • Multi-Factor Authentication
  • Face Recognition Support
  • Fingerprint Authentication
  • Card Management
  • Attendance Reporting

The platform supports multiple authentication methods, including cards, fingerprints, facial recognition, QR codes, and PIN codes. (Git Security)

System Requirements

Minimum Requirements

  • Intel Core i3 Processor
  • 4 GB RAM
  • 256 GB SSD
  • Windows 10/11 64-bit
  • Google Chrome or Microsoft Edge
  • Intel Xeon Processor
  • 16 GB RAM
  • SSD Storage
  • Windows Server 2019 or later
  • Gigabit Network

HikCentral Access Control V2.4.0 uses PostgreSQL as its database platform and supports modern browsers such as Chrome, Firefox, Safari, and Edge.

Step 1: Download the Software

  1. Download HikCentral Access Control V2.4.0 from the official Hikvision software portal.
  2. Extract the installation package.
  3. Run Setup.exe as Administrator.

Important: Temporarily disable antivirus if installation files are blocked.

Step 2: Install HikCentral Access Control

  1. Launch Setup.exe.
  2. Select installation language.
  3. Accept the license agreement.
  4. Click Install.
  5. Wait until all components are installed.

The installer automatically checks system compatibility before installation.

Step 3: Create Administrator Account

After installation:

  1. Open HikCentral Access Control.
  2. Create an Administrator username.
  3. Set a strong password.
  4. Save the credentials securely.

Password Best Practices

  • Minimum 8 characters
  • Uppercase and lowercase letters
  • Numbers
  • Special characters

Step 4: Log in to the Web Client

Open your browser and enter:

https://Server-IP

Example:

https://192.168.1.100

Log in using the administrator credentials created during activation.

Step 5: Add Access Control Devices

  1. Navigate to Device Management.
  2. Click Add Device.
  3. Enter:
    • Device Name
    • IP Address
    • Username
    • Password
  4. Click Add.

Supported devices include:

  • Face Recognition Terminals
  • Fingerprint Terminals
  • Door Controllers
  • Card Readers
  • Video Intercom Devices

Step 6: Configure Areas and Doors

Create areas based on your site structure.

Example:

Head Office
├── Main Entrance
├── HR Department
├── Accounts Department

Warehouse
├── Entry Gate
├── Storage Area

This structure simplifies user and door management.

Step 7: Add Employees

  1. Open Person Management.
  2. Click Add Person.
  3. Enter:
    • Employee Name
    • Employee ID
    • Department
  4. Upload Profile Photo.

You can also import users using Excel files.

Step 8: Enroll Credentials

Assign one or more credentials:

Access Card

Register employee access cards.

Fingerprint

Capture fingerprints using supported terminals.

Face Recognition

Upload face images or enroll directly from terminals.

PIN Code

Assign unique PINs for authentication.

The software supports multiple credential types for enhanced security.

Step 9: Create Access Levels

  1. Open Access Level Management.
  2. Create a new access level.
  3. Select authorized doors.
  4. Configure access schedules.
  5. Assign employees.

Example:

Office Staff:

  • Main Entrance
  • Office Floor

Management:

  • Main Entrance
  • Office Floor
  • Server Room

Step 10: Configure Time Attendance

  1. Open Attendance Module.
  2. Create Work Shifts.
  3. Configure Holidays.
  4. Define Overtime Rules.
  5. Save Settings.

The platform provides attendance reports and shift management features suitable for HR departments.

Step 11: Configure Event & Alarm Rules

Navigate to Event Center.

Configure:

  • Door Forced Open
  • Door Held Open
  • Invalid Card Swipes
  • Access Denied Events
  • Device Offline Alerts

Real-time alarms help administrators respond quickly to security incidents.

Step 12: Configure E-Map

Upload:

  • Building Layout
  • Floor Plans
  • Office Maps

Place:

  • Doors
  • Access Controllers
  • Alarm Inputs

E-Map monitoring improves operational awareness.

Step 13: Generate Attendance Reports

Available reports include:

  • Daily Attendance
  • Late Arrival Report
  • Absence Report
  • Overtime Report
  • Monthly Attendance Summary

Reports can be exported for HR processing.

Important Notes

âš  Always assign static IP addresses to access control devices.

âš  Use SSD storage for better database performance.

âš  Synchronize server time using NTP.

âš  Back up the database regularly.

âš  Test every door after configuration.

âš  Verify card, fingerprint, and face authentication before deployment.

âš  Limit administrator access to authorized personnel only.

Common Troubleshooting

Device Offline

Possible Causes:

  • Wrong IP Address
  • Network Failure
  • Firewall Restriction

Solution:

Verify connectivity and device credentials.

Face Recognition Not Working

Possible Causes:

  • Poor Image Quality
  • Incorrect Enrollment

Solution:

Re-enroll face credentials using a clear front-facing photo.

Attendance Records Missing

Possible Causes:

  • Incorrect Shift Configuration
  • Time Synchronization Issues

Solution:

Verify attendance rules and system time.

Frequently Asked Questions (FAQ)

Is HikCentral Access Control V2.4.0 free?

The platform offers core access control and attendance features and can be deployed for small-to-medium environments, depending on licensing requirements.

How many users can it manage?

The platform supports up to 3,000 persons and 15,000 cards under supported configurations.

Does it support face recognition?

Yes. The software supports facial recognition authentication alongside cards, fingerprints, QR codes, and PIN codes.

Can it manage attendance?

Yes. It includes attendance management, shift management, holiday management, overtime tracking, and reporting features.

Does it support mobile access?

Yes. Mobile clients are available for remote access and management.

Can it integrate with video intercom systems?

Yes. HikCentral Access Control supports Hikvision video intercom integration.

Conclusion

HikCentral Access Control V2.4.0 is a lightweight yet powerful access control and attendance management platform suitable for offices, schools, factories, warehouses, hospitals, and commercial buildings. By following this step-by-step guide, administrators can quickly deploy the system, manage employees, configure door permissions, monitor events, and generate attendance reports from a single interface.

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